Returns Policy

You can request a return within 30 days of receiving your order.

To be eligible for a return, items should be unused and in their original condition.

You can request a return by contacting us with your order number and the reason for your return.

We'll guide you through the next steps and provide the relevant return instructions.

We cover the cost of return delivery where a return is required.

In some situations, you may not need to send the item back. We'll let you know the most suitable option when handling your request.

If your order arrives damaged, faulty or different from what you ordered, please contact us as soon as possible.

You will not need to return the item. Depending on the circumstances, we'll arrange a replacement or offer a refund.

Once your refund has been approved, we aim to process it within 5 working days.

The time it takes for the funds to appear in your account may also depend on your payment provider.

If you're unsure whether your order is eligible for a return, simply contact us.

We'll review your situation and suggest the most suitable option.